Join our team and be part of a growing tech company!
MacMan is looking for a skilled Computer & Phone Technician to join our team.
We’re looking for someone who has experience across all technology brands so some software and hardware proficiency in Apple MacOS & iOS, Windows computers and Android phones is essential.
If you enjoy tech, helping people, pride yourself on providing top-notch customer service and are conscientious and want to progress in your career, then this is the perfect job for you.
Since our launch in 2006, we’ve expanded to four retail stores in Tunbridge Wells, Sevenoaks, Brighton, and now Crawley, providing our home and business customers with shops, IT support services and online sales through our webstore. You’ll be based in our new Manor Royal, Crawley site and will be repairing, assessing and upgrading a variety of phones, tablets and computers. Your workload will be varied and an ability to prioritise workloads and sometimes manage multitasking is required. Our company is close-knit, hardworking and enthusiastic but we enjoy an informal and friendly approach to business.
You will be:
– experienced with phone and tablet repairs
– proficient in Windows troubleshooting
– you enjoy seeing complex tasks through to completion
– patient, maintaining a cool head, even when dealing with less technologically-minded customers
– confident in a face-to-face environment
You will have:
– the ability to turn complaints into positive experiences
– a good telephone manner
– good written communication skills
– the ability to manage your time between priorities
The important bits:
– £20k+ starting salary, depending upon experience
– Annual leave scheme which scales up based on employment term (and you’ll always get your birthday off!)
– Company contribution pension scheme
– Employee incentive schemes Perk Box and Perks at Work
The position is retail based so you may be required to work 5 days on any day between Monday and Saturday.
If this sounds like you and you’re genuinely interested, please email us your CV and a covering letter ASAP as the position can have an immediate start.